Shipping policy

 

Shipping Policy – Helothera.com

At Helothera.com, we want your shopping experience to be smooth and hassle-free. Please read our shipping policy carefully to understand how we deliver your orders.

Processing Time

• All orders are processed within 1–3 business days after payment confirmation.
• You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Coverage

• We currently ship across India.
• Delivery is made to the address you provide at checkout. Please ensure details are accurate to avoid delays.

Estimated Delivery Time

• Standard Delivery: 5–10 business days, depending on your delivery location.
• Orders in metro cities usually arrive faster, while remote areas may take slightly longer.

Shipping Charges

• We offer Free Shipping on all prepaid orders across India.
• Cash on Delivery (COD), if available, may attract an additional handling fee (shown at checkout).

Order Tracking

• Once your order is dispatched, you will receive an email/SMS with the tracking number and courier partner details.
• Tracking updates may take 24–48 hours to reflect after dispatch.

Delays

While we strive to deliver on time, delays may occur due to:

• Remote location deliveries
• Logistics partner delays
• Natural events, strikes, or unforeseen circumstances

We appreciate your patience and understanding in such cases.

Contact Us

If you have any questions about your order, feel free to reach us at:
📧 prpdropshipping@gmail.com